IndeVets × VetRec

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Cumulative Impact Report IndeVets  ·  Data through March 2026 🔒 Confidential

IndeVets doctors have saved 2,397 hours
of documentation time — and counting.

From 12 sessions in September 2024 to 1,824 in March 2026 — here's the full picture of VetRec's impact across the IndeVets relief network.

March 2026 Highlights
March 2026 Sessions
1,824
Best single month ever
↑ 356% YoY
Hours Saved — March
456
57 full workdays returned
↑ This month alone
Current Users — Mar
33
Actively using VetRec
↑ from 19 in Feb
MoM Session Growth
+34%
Feb → March momentum
↑ Accelerating
All-Time Platform Impact
Total Sessions (All Time)
9,589
Sep 2024 – Mar 2026
↑ Platform total
Hours Saved — All Time
2,397
@ 15 min / session
↑ Cumulative
Total Doctors Activated
40
of 125 billed seats
32% of network
YoY Growth (Q1)
356%
Jan–Mar 2025 vs 2026
↑ Compounding
Executive Summary
🚀 The Growth Story
IndeVets went from 12 sessions in September 2024 to 1,824 in March 2026 — a compounding ramp that accelerated sharply starting in February 2026 when Day-1 onboarding drove the largest single-month activation surge in account history. Current users jumped from 5 in January to 33 in March, and YoY growth for the quarter hit 356%. The platform is in its most productive phase yet.
⏱ Time Returned to IndeVets Clinicians
9,589 sessions × 15 min saved = ~2,397 hours given back
At 15 minutes of documentation saved per visit, VetRec has returned the equivalent of over 2,397 hours to IndeVets clinicians since launch. Here's what your doctors could do with that time instead.
2,397
Hours Saved (All Time)
300
Full Nights of Rest
456 hrs
Returned in March Alone
🏡
Getting home on time. Being present on weekends. Not bringing charting to the dinner table.
Relief medicine is demanding. Every note VetRec handles is a moment returned — to family, rest, or simply breathing room at the end of a long shift.
Priceless
🎸
Watch a live set at Austin City Limits — 199 full festival days
Each ACL festival day runs ~12 hours of live music from Zilker Park. With 2,397 hours recovered, your network has banked enough for 199 full days — or 66 complete festival weekends — of live music on the lawn.
199 days
📺
Binge all of Succession — start to finish, 59 times over
All four seasons clock in at ~40 hours. The time VetRec has returned to your network is enough to watch it end-to-end 59 times — Waystar betrayals and all.
59 rewatches
😴
292 full nights of uninterrupted sleep — nearly a year
At 8 hours per night, the documentation time VetRec has eliminated translates to 299 nights of real rest — the kind most vets haven't had since vet school.
299 nights
🍳
Cook 3,196 meals from scratch — no more sad desk dinners
A proper home-cooked meal takes about 45 minutes. Your team has recovered enough time to put a real dinner on the table 3,196 times — instead of finishing charts at 9pm.
3,196 meals
🩺 Veterinary burnout is a retention crisis. Documentation overload is one of the most consistently cited drivers of early exit from clinical practice. Every session VetRec handles is a direct intervention — one less reason to leave.
Monthly Session Volume — All Time
Platform-wide usage, Sep 2024 – Mar 2026
↑ 15,100% since Sep 2024
Year-Over-Year Growth
Jan–Mar 2025 vs 2026
↑ 356% YoY in March
Account Health Scorecard March 2026
Session Volume Growth
307% YoY · 1,627 in March
STRONG ✓
Current User Growth
33 current users · up from 5 in Jan
STRONG ✓
MoM Trajectory
+34% Feb → Mar
POSITIVE ✓
Network Utilization
23 using · 97 registered · 125 billed
GROWING ↑
Current Users Per Month
Doctors using VetRec regularly · March 2026
33 current users in March 2026
User Activity — Individual Clinician Performance · March 2026
Engagement Tiers: ⭐ Superstar 📈 Ramping Up 🌱 Needs TLC Not Yet Active
March 2026 — Individual Session Counts
Session Share by Onboarding Group
Wave Impact
Top 5 Clinicians — March 2026 By Monthly Sessions
#ClinicianMar SessionsHours SavedTrend
All-Time Platform Leaders By Total Sessions
#ClinicianAll-TimeHours SavedAvg/Day
All Clinicians — Individual Performance Breakdown March 2026 · Sorted by All-Time Sessions
#ClinicianMar '26Feb '26Jan '26Dec '25Nov '25Oct '25All TimeAvg/DayEngagement
Tiers based on VetRec ER/GP benchmarks (source: CEO guidance, Dec 2025). Relief/part-time doctors working fewer days per month may show lower session counts that still reflect strong per-shift engagement — refer to Avg/Day column for per-shift context.
⚠️
Note on Historical Data. One former IndeVets doctor held the highest all-time session count on this account with 2,949 sessions before departing the network. Her sessions remain reflected in the all-time totals shown throughout this dashboard.
Pending Activation 1 Doctor
crystal.drummond@indevets.com — registered but not yet active. At ~70 sessions/month per current user, activating Crystal represents ~70 additional sessions/month and ~17 hours saved. Connect via Anita or Michelle for a warm re-engagement nudge.
Phone Calling Usage Mar 2026
Phone calling usage grew significantly in March — 4 users · 36 calls, up from 1 user and 3 calls in February. Ellen Bishai leads with 20 calls.
Ellen Bishai
[email protected]
20
calls
Rachel Brown
[email protected]
8
calls
Rebecca Lu
[email protected] · 5 total (2 phone + 3 web)
5
calls
Tyana Brown
[email protected] · recurring since Oct 2025
3
calls
📞 Positive signal. Phone calling tripled from February to March. Note that Ellen Bishai and Rachel Brown appear in the zero-usage list for note generation — they are using VetRec exclusively for phone calls. Consider reaching out to convert them to note generation as well.

IndeVets × VetRec — Adoption Strategy Playbook

Relief and part-time doctors require a fundamentally different adoption model than embedded practice staff. This tracker monitors each strategic initiative, execution progress, and measurable outcomes against the IndeVets doctor network.

Q1–Q2 2026 Relief Workforce Model Peer-Led Activation
Strategies Active
5
of 7 planned
Day-1 Onboardings Run
2
Feb 9 + Mar 30 groups
New Users from Feb Wave
11
Largest single-month activation
Webinar Series
Late Apr
Tentatively late Apr / May
Pending Invites
3
Sent Dec 2024 · aging 90+ days
🎓 Strategy 1 — Day-One VetRec Onboarding Integration
VetRec is embedded into IndeVets' Day-1 clinician onboarding — every new doctor receives a live VetRec walkthrough and begins using an IndeVets-specific template on their first day, building platform familiarity before their first clinical shift.
✅ Active
Progress
Q4 2025 — Strategy Established
VetRec integrated into IndeVets Day-1 onboarding program in partnership with the IndeVets HR team.
Feb 2026 — First Group Onboarded ✅
First group of new clinicians completed Day-1 VetRec onboarding — the largest single-month activation surge to date.
Mar 2026 — Second Group Onboarded ✅
Second group onboarded March 30, 2026. Follow-up check-in scheduled for April 13th.
Outcomes
✓
Strong early activation signal. The February group drove 11 new users in a single month — the highest activation rate in the account's history.
✓
Program is now repeatable. Two successful groups completed with a refined process. Each new IndeVets hiring cycle now feeds directly into VetRec adoption.
→
Next milestone: Monitor February group usage through May — habitual adoption typically solidifies at the ~90-day mark.
2
Groups Run
13
Doctors Reached
🎙 Strategy 2 — IndeVets-Exclusive Webinar Series
A 3-part podcast-style webinar series designed to reach the full IndeVets relief network simultaneously. Each session covers independent topics so any doctor can join any session without missing prior context.
⏳ In Planning
Progress
Mar 2026 — Planning Initiated
Series proposed to IndeVets leadership and received positive interest. Format, topic list, and scheduling in progress.
Target: Late Apr / May 2026 (Tentative)
First session launch pending calendar alignment with IndeVets. CME credit potential being explored as an attendance incentive.
✓
Reaches the entire network at once. Webinars eliminate geographic barriers — ideal for a dispersed relief workforce with no shared clinic home base.
✓
Peer-led format amplifies credibility. Sessions designed to feature IndeVets doctors sharing real-world VetRec experience.
→
Next step: Confirm final dates and topic list with IndeVets team. Align on CME credit availability as an attendance driver.
🥗 Strategy 3 — Local Lunch & Learns / In-Person Events
Small in-person sessions hosted by geography, co-sponsored by VetRec and IndeVets. Designed to create peer-to-peer momentum in geographic hotspots — starting with Atlanta.
⏸ Resuming Q2
Progress
Q1 2026 — Planning Initiated
VetRec and IndeVets aligned on co-sponsoring local events. Atlanta identified as the first target city.
Q2 2026 — Target Launch
Awaiting IndeVets Q2 event calendar. Format and city confirmed once scheduling is available.
✓
High-trust format for a distributed workforce. Small in-person sessions build the peer credibility that drives adoption more effectively than top-down rollouts.
→
Next step: Confirm Q2 IndeVets event calendar and lock the first session date and location.
⭐ Strategy 4 — VetRec Champion Program
Identify and activate 2–3 high-engagement IndeVets doctors as Champions — peer advocates who share real-world experience, provide platform feedback, and serve as credible voices for adoption within the network.
📋 In Development
Current Champion Candidates
ClinicianAll-Time SessionsPlatform SinceSignal
Julie Cieplik1,232Jun 2025★ Strong
Anaelys Concepcion1,203Feb 2025★ Strong
Lori Seelhoff953Jan 2025◎ Candidate
Colleen Salmon501Jan 2026◎ Rising

Usage volume is the starting filter — final selection also considers communication fit and willingness to advocate.

✓
Candidate collection underway. IndeVets is gathering champion candidates internally and will introduce selected doctors to Katie directly.
→
Working behind the scenes. IndeVets leadership is identifying the right fit — warm introductions to Katie forthcoming. More details and an update to follow.
→
Proposed incentives: Professional recognition, early feature access, and speaking opportunities at webinars and Lunch & Learns.
🧠 Strategy 5 — Communications Coaching & Personalized Feedback (Amira)
VetRec's Amira communications coaching feature delivers personalized performance nudges directly to individual doctors — reinforcing consistent platform use between onboarding events through contextual, in-app feedback.
✅ Active (Beta)
Progress
Q1 2026 — Beta Enabled
Amira coaching feature activated on a pilot basis. Individual performance emails now sent directly to participating doctors.
Mar 2026 — Pilot Underway
Active coaching test in progress. Template refinements underway based on early feedback to reduce friction for the IndeVets workflow.
Next — Broader Rollout
Pending results of current pilot. Positive signal will trigger rollout to the broader IndeVets doctor network.
✓
Pilot live and generating data. Early results being monitored to validate the impact of personalized coaching nudges on session frequency.
→
Next step: Evaluate pilot outcomes and define the rollout criteria for expanding Amira coaching to the full IndeVets network.
🔄 Strategy 6 — Offboarding Capture & Retention
When IndeVets doctors transition out of the network, VetRec works to preserve their platform access before their IndeVets credentials are deactivated — positioning VetRec as a career-long tool, not just an employer benefit.
📋 In Development
Progress
Q1 2026 — Strategy Defined
Offboarding retention path identified. Key blocker: IndeVets deactivates email addresses on departure, closing the primary outreach window.
In Progress — Offboarding Blurb
Katie is drafting an offboarding message to be delivered before email deactivation — framing a personal VetRec account as a career asset the doctor keeps beyond IndeVets.
!
Email deactivation is the primary constraint. Outreach must happen before the doctor's IndeVets credentials expire — timing is critical.
→
Action item (Owner: Katie): Finalize the offboarding blurb and coordinate with IndeVets to include it in their standard departure communication flow.
🏫 Strategy 7 — Veterinary School Ambassador Pipeline
A long-game partnership with IndeVets to build VetRec brand awareness at veterinary schools — so future IndeVets doctors arrive already familiar with the platform, eliminating activation friction from day one.
📋 In Progress
Progress
Feb 25, 2026 — Key Introduction Made
Katie introduced Dr. Anita Patel to Dr. Jessica Dalton (VetRec University AM) to begin scoping the student ambassador program together.
Now — Working Behind the Scenes
Dr. Anita and Dr. Jessica are actively collaborating on the strategy. Target schools include UPenn, Virginia Maryland College of Veterinary Medicine, and Tuskegee. More details and a formal update to follow.
Next — Event Format & Timeline
Pending update from Dr. Anita and Dr. Jessica on confirmed schools, event format, and first engagement date.
✓
The right connection is made. Dr. Anita and Dr. Jessica are well-positioned to shape a program that resonates with both IndeVets' recruiting pipeline and VetRec's university presence.
✓
High ROI, long-term play. Students who use VetRec before graduating arrive at IndeVets with zero activation lift — the most cost-efficient adoption motion in the portfolio.
→
Standing by for update. Katie to follow up with Dr. Anita and Dr. Jessica for a status check and first milestone confirmation.
Strategy Execution Summary Q1 2026 Snapshot
1. Day-1 Onboarding IntegrationActive ✅
2. Webinar SeriesIn Planning ⏳
3. Local Lunch & LearnsResuming Q2 ⏸
4. Champion ProgramIn Dev 📋
5. Comms Coaching (Amira)Active (Beta) ✅
6. Offboarding / RetentionIn Dev 📋
7. University Ambassador PipelineIn Progress 🤝
ROI & Business Value
VetRec returns 6.5x the value of every dollar invested — in recovered clinical time, reduced burnout risk, and meaningful capacity freed up across the IndeVets network.
$50 / DVM / Month 125 Billed Seats 15 Min Saved / Session $100/hr Clinician Rate
March 2026 ROI
630%
$45,600 value · $6,250 cost
Net Value — March
$39,350
Value delivered above cost
Monthly Invoice
$6,250
125 seats × $50/mo
All-Time Value
$239,700
2,397 hrs × $100/hr
Value per $1 Spent
$7.30
$25 value · $3.43 cost per session
💡 Questions Worth Asking
$39,350/month in recovered value. What does IndeVets do with it?
VetRec returns more value to IndeVets each month than it costs. The decisions about what to do with that capacity belong to you — but here are the questions worth sitting with.
🔭
If your doctors had 400+ more hours this month, what would they do with it — and what would IndeVets do with that goodwill?
Relief medicine is demanding. Time returned to clinical staff is not just a wellness win — it is a retention and recruiting signal.
📈
What happens to IndeVets growth capacity when documentation is no longer a bottleneck for your doctors?
More time per shift means more patient throughput, stronger hospital relationships, and more room to scale the network without adding headcount.
🏛️
If IndeVets could redirect nearly $40K of recovered monthly value into one strategic priority — what would move the needle most?
Talent acquisition? Clinical programs? Hospital partnerships? Market expansion? The value is real and compounding — the allocation is IndeVets' to make.
🌱
What does early burnout cost IndeVets per doctor who leaves — and how much of that risk is documentation-driven?
At scale across 125 seats, eliminating documentation overload is not just a wellness feature — it is a retention strategy with a measurable return.
The compounding opportunity: Today, 33 of 125 billed seats are active — 26% utilization. At full network adoption, value generated grows from $45,600/month to ~$171,875/month on the same $6,250 invoice. The ROI scales with every doctor who activates.